What it's like to be a hotel concierge

For a hotel concierge, engagement ring shopping, clearing a helicopter to land on a small island and doling out recommendations for an area's best restaurants are all in a day's work. Just ask Wendy Waltz, who -- at one time or another -- has encountered each of these tasks in her role as chef concierge at the Mayflower Park Hotel in Seattle.

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[Source: CNN.com - Travel]